What is MyATDW?
MyATDW is an easy online tool that allows you to update or add your own listing on the
visitcanberra website via ACT’s ATDW database. MyATDW gives you access to your listing 24 hours a day.
Your information or updates will be sent to the Digital Database Coordinator at Australian Capital Tourism for quality assurance. Once all requirements have been met, the Digital Database Coordinator will send your updates or information live to visitcanberra.
How to Login to MyATDW
If you haven't received a login from Australian Capital Tourism, and you qualify, please email the Digital Database Coordinator at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. and request a new login for your business or event.
How to use MyATDW
The process for using MyATDW to list a new product varies depending on whether you are listing a business or listing an event.
Australian Capital Tourism’s consumer advertising will continue to use visitcanberra as the primary call to action. It’s vital that your information is current, engaging and relevant. Your information also gets distributed to other major travel websites, so spending time on your one visitcanberra listing will make a big impact.
It’s important that you update your listing when details change. With MyATDW the process of updating an existing listing is slightly different to adding a new listing, but it’s still easy and quick.
How ATDW, MyATDW and visitcanberra are connected
Australian Capital Tourism accesses ATDW content for use in their websites and booking systems. Without a listing on ATDW, your information can’t appear on the consumer website visitcanberra.
Product information you’ll need before you can list
Before you start entering details into MyATDW or onto the form, please ensure that you have:
- A main description of your business or event between 50 and 100 words that follows the listing guidelines.
- At least one photo, landscape size (280 x 228 pixels), to appear against your listing.
- Information such as tariffs, facilities, activities and contact details.
Browser requirements needed to use MyATDW to create or update a listing
You will need to be operating in one of the following browsers to use MyATDW:
- Internet Explorer 7.0 or above
- Firefox 3.5 or above
- Safari 4.0 or above
- Chrome 6.0 or above
Frequently asked questions
- I’ve logged into my listing but there’s no wizard or update option available. Why is this?
- How long will it take for my listing or changes to appear on the website?
- I made some changes in MyATDW but they’re not showing on www.visitcanberra.com.au. Why is this?
- If my business is an Attraction, can I list Events that are on at my Attraction?
- How do I manage my listings if I have more than one listing on ATDW?
- How do I login if I have forgotten my password or username?
- What do I do if I know my username and password but cannot login?
Contact details:
Cherie Glanville, Digital Database Coordinator
P: 02 6205 0029
E:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
